Application Lifecycle Management Overview

Our software change management solutions provide you with an automatic way to manage all stages of the application development lifecycle—from change request approvals to checkouts for development through testing and final deployment into production—all to help you keep control and become compliant. We do this by capturing, tracking, and reporting on all changes in your software development lifecycle through defined workflows. You will know who else is working on what project and where it lives. And if you operate in a diverse environment, we give you complete flexibility to work with your existing tools to get a solution that works best for you.

With our IT services management software solutions, you will be able to automatically inventory, track, and clearly view your change requests, incident reports, services, network infrastructure, and assets across all of IT—no matter how complex.  Starting with change requests and incident reports, we collect and manage those requests through our service desk and connect them to the appropriate software development or IT operation to be resolved.  Our solutions give you the information you need about your change requests or IT assets, so at any point in time, you can see what is going on. That gives you control, because you can see all of IT—requests, approvals, infrastructure objects, configuration items, and all their interdependencies—and what happens when you make a change to them. You will always have the information you need for better service and support at your fingertips, as well as a way to easily get to compliance.

You now have an easy path to compliance with any regulatory requirement including SOX, ITIL, Basel II, SEI/CMMI and PCI. How? Our compliance solutions automatically enforce and ensure processes that are traceable and repeatable. It tracks and documents each and every change made in IT and shows who is accessing what. And at any point, from a change request to deployment, or user incident to resolution, you get accurate information. Plus, because Aldon tracks everything, you can easily identify gaps and discrepancies in your software development lifecycle or IT operations that would impede you from passing an audit.

Our IT portfolio solutions give you an overview of everything that takes place in IT—from service tickets to application development to asset management—through our project management and metrics and reporting functions. Because our solutions provide you with an easy way to trace, repeat, and improve processes, you can easily view various projects so that your IT goals will begin to align with your business goals. This can improve your IT and development teams’ productivity, resulting in more agile development, faster time-to-market, higher quality software, and lower overall costs for the entire IT and development organization.