Configuration Management Database
(CMDB)

A configuration management databases (CMDB) is key to keeping track of configuration items (CIs). Our ITSM solutions include a CMDB that help you understand the relationships between these components and track their configuration.

Given that our solution is geared towards helping you achieve compliance through frameworks such as ITIL, our offering addresses the historical weakness of a CMDB—keeping all data up to date. A key success factor in implementing a CMDB is the ability to automatically discover information about the CIs (auto-discovery) and track changes as they happen. We will let you do just that. We automatically store all IT infrastructure components and provide a centralized view of all interdependencies of assets, issues, and projects so you don’t have to do it manually.