Aldon Community Manager

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Capture. Automate. Approve.

"IT can focus more on business-building activities rather than administrative tasks. We’re really redefining the relationship between IT and the business."

Gregory Lawler
Chief Information Officer of SWBC

At-a-glance Why Aldon Community Manager? Features How It Works Requirements Screenshot

Integrated Service Desk for IT Services Management (ITSM)

With Aldon Community Manager, an ITSM solution, you can run IT like a business. You can easily capture, automate, and govern your IT organization’s response to all business, technical, and operational issues. Aldon Community Manager gives you a way to manage and trace the services and development lifecycles from start to finish. Hundreds of customers use Aldon Community Manager to:

Automate IT business processes
Manage service levels in order to improve operational efficiencies and reduce costs
Allow IT services and development teams to quickly respond to all changes
Achieve and streamline regulatory compliance and best practices
Simplify the management of Service Level Agreements (SLAs)
Facilitate greater collaboration, impact analysis and communication
Get real-time overviews of issues, change requests and key performance indicators
Track and report cost, time, and budget data
Manage change requests, issues, tasks and software requirements from a central location
Improve service quality and reduce costs

Know and Control Everything IT

Our ITSM solution allows IT to respond to any and all IT issues. Read how.

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Integrated Service Desk for ITSM

Capture, track, and approve responses to all issues and requests. Learn more about Aldon Community Manager.

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